Who is Jet2.com?
How large is the company?
Jet2.com is a wholly owned subsidiary of Dart Group PLC. Dart Group PLC is an aviation services and distribution group whose shares have been quoted on the London Stock Market since 1988. Dart Group’s annual sales are in excess of £400 (€505) million.
<< back to the top
What is the company’s background?
Jet2.com has been flying commercial aircraft for 30 years, exclusively under the name, Channel Express (Air Services) for the first 20 years. Originally operating up to 14 Dart Herald aircraft, the company introduced, during the 1990s, Lockheed Electras, Airbus A300B4 ‘Eurofreighters’ and, in 2001, Boeing 737-300s. Boeing 757-200s were introduced in Autumn 2005. Charter passenger operations started in 2001, offering high quality corporate and specialist services flying to over 100 destinations.
Jet2.com, the leading leisure airline with friendly low fares, launched in 2002 with the first flight operating in February 2003, flying daily from Leeds Bradford International Airport, to and from Amsterdam. During 2003 scheduled flights were operated to 7 European business, city break and sun destinations, carrying more than 360,000 passengers in our first year. Now 24 Boeing 737-300 aircraft and 10 Boeing 757-200s (all of which are owned by the company), are located across our 8 UK bases and fly to 50 top sun, city and ski destinations in more than 15 European countries and 8 Mediterranean islands as well as Egypt, Israel and the USA.
In February 2007 Jet2.com launched its sister company - Jet2holidays - to offer customers great value package deals including flights and accommodation and transfers to destinations across Europe and beyond.
<< back to the top
Where are your bases and how long have they been in operation?
Jet2.com has now flown over 20 million passengers to more than 50 destinations.
41 routes alone are offered from our headquarters at Leeds Bradford Airport, and the first commercial flight taking place in 2003.
On 29th September 2004, Jet2.com announced its second base, Manchester Airport. In doing so Jet2.com unveiled the largest ever single commitment made to Manchester Airport by any scheduled airline. A number of aircraft are based at Manchester serving 34 international routes.
Jet2.com flies to 10 popular European destinations from Belfast International Airport including Majorca, Pisa and Tenerife as well as 2 domestic routes including flights between Belfast and Leeds Bradford flying up to three times daily.
Exactly a year to the date that Jet2.com announced low cost services from Manchester, it also unveiled plans to open its 5th base at Blackpool International Airport. The announcement, on 29th September 2005, brought with it the introduction of flights to Murcia, Palma and Belfast which has now increased to 8 European routes including Ibiza, a new route from Blackpool from July 2008.
Hot on the heels of Blackpool, Jet2.com launched its 6th base at Newcastle Airport in October 2005. Things took off ever since our first take off, and we’ve rapidly expanded our route selection due to popular demand. We now fly to more than 20 sun, city and ski destinations from Newcastle, making us the North East's biggest leisure carrier.
Edinburgh International Airport was announced as Jet2.com’s 6th Northern base with flights commencing in Spring 2006. Jet2.com now offers 15 European destinations from Edinburgh including 2 new routes, La Rochelle and Toulouse which started flying in May 2008 and Scotland’s first scheduled route to Salzburg.
Jet2.com then went on to launch a base at East Midlands Airport, with the first flight taking off on 19th May 2010. Flying to 14 destinations, including Sharm el Sheikh, Turkey and Chambery, in the first four months over 25,000 passengers flew with the airine.
Jet2.com’s 8th base, and second Scottish base, was announced as Glasgow Airport on September 14th 2010, and flights will commence in March 2011. The airline will offer the region’s only direct service to Nice, as well as direct low fare flights to Alicante, Dalaman, Faro, Tunisia, Majorca, Paphos, Sharm el Sheikh.
<< back to the top
How are the majority of your seats booked?
The first seats went on sale online in November 2002. Now 97% of seats are booked online through our dedicated website, which also offers links for the sale of very competitively priced insurance, car hire, hotels, airport transfers and travel exchange. Extra passenger services are continually being introduced. These include self check-in, pre-allocation of seats and Jet2Plus offering an enhanced travel experience.
<< back to the top
Why should I fly Jet2.com?
Jet2.com is committed to offering unbeatable customer service, great value fares to a wide range of destinations and flights at convenient flight times. It also boasts the most generous baggage allowance on the market at 22kg and a customer loyalty scheme.
The airline is also well known for introducing innovation to the industry. In 2008, Jet2.com became the UK’s first low fare airline to offer a direct Trans-Atlantic scheduled service to New York. Continuing to diversify and expand into new destinations and markets, in May 2009 Jet2.com launched a direct scheduled service to Tel Aviv from Manchester Airport. This now represents the only direct scheduled service to this destination from the north of England.
In addition, Jet2.com’s punctuality record is one of the best in the low cost sector. Jet2.com’s on-time performance from November 2008 to November 2009 was 89.3 per cent. In November 2009, 95.7 per cent of flights departed within five minutes of schedule.
<< back to the top
Has Jet2.com won any awards?
Jet2.com is proud to have won several awards over the years, including:
- Favourite Short Haul Airline Award - Telegraph Travel Awards, Runner Up 2011
- Best Low Cost Airline - SPAA Awards 2011
- Best Website - World Low Cost Airline Awards 2010.
- Airline of the Year - ISPY AWARDS 2010
- Best Value For Money Airline Silver Award - Holiday Extras.com 2010 Customer Awards
- Best Airline Cabin Crew - Bronze Award - Holiday Extras.com 2010 Customer Awards
- Passenger Airline of the Year 2009 – Baltic Air Charter Association (BACA)
- Best Low Cost Airline – Daily and Sunday Telegraph Travel Awards 2008
- ‘Rated Highest’ – Which? Satisfaction Survey 2008
- Best European Short Haul Airline – Guardian and Observer Travel Awards 2006 & 2007
- Best UK Short Haul Airline – Daily and Sunday Telegraph Travel Awards 2008
- Best Scheduled British Airline – voted for by members of Holiday Which Magazine
- Top Low Cost Carrier – voted for by Wanderlust, the independent travellers publication
- 2009 Best Travel Internet Booking System
- 2005 ‘Best Online Booking Service’ of any UK airline
- The World’s most punctual airline into Amsterdam Schiphol
<< back to the top