But first, please select your:
Choose the appropriate topic and category of your question to reveal your answer.
To get an answer quickly, it’s best to take a look at the pages below. They’re bursting with information about country entry requirements, what we’re doing to make sure you have a safe and smooth journey, as well as the most frequently asked questions about COVID-19.
Get your answer now from:
Just to let you know, we can only amend your booking before your flight.
The quickest and easiest way to make changes to your upcoming flight is by using Manage My Booking online. Simply log in to Manage My Booking and you’ll be able to:
You can check in online from 28 days before your flights, then print your boarding passes or send them to your smartphone.
Choose your ideal seats and meals for your flight, and even add 22kg bags and travel insurance.
You can cancel your booking online.
Still haven’t found what you’re looking for? Contact us via WhatsApp! You’ll find everything you need to know, including how to get in touch via this messaging service, on our handy Whatsapp page.