FAQs

Home Page / FAQs

Search our FAQs

Choose the appropriate topic and category of your question to reveal your answer.

1. Choose a topic

2. Choose a category

3. Answer

Our Fares

We have a live booking system. This means we can’t guarantee fares until you have completed the booking process, paid for your booking, and received confirmation. We sell seats on a first come, first served basis and fares generally increase as seats are sold. We constantly review our fares, but generally the closer you get to the flight date, the more seats will have been sold, which in turn leads to a higher fare.

To check the cheapest fares available in any given month, use our Low Fare Finder

We reserve the right to amend our pricing structure or advertise special offers and promotions at any time. Please note, if there is a decrease in the fare after you book, you will not be entitled to a refund of the difference in price.

If Government or airport authorities impose additional taxes and charges that will be in effect on the date of travel, the airline is responsible for collecting these on behalf of these bodies. We will contact you to advise you of your options on how to make any necessary payment.

The Facts
  • We can’t guarantee fares until you’ve received your booking confirmation.
  • Use our Low Fare Finder to check the cheapest fares.