Fuerteventura AirportImportant Information and Frequently Asked Questions

Fuerteventura Airport (FUE)

Carretera Matorral, s/n, 35610 Puerto del Rosario, Las Palmas

Also known as:

El Matorral Airport

Facilities:

Parking Special Assistance Currency Exchange Airport Lounge

Google Map of fuerteventura airport

Getting There

  • How do I book airport parking?

    For airport parking see the Fuerteventura Airport website.

  • I am being dropped off/picked up at the airport. Is there a drop off point?

    Yes, there is a drop off/pick up point located at Fuerteventura Airport.

  • Which terminal will my flight depart from? Which hall do I use to check in?

    There is only one terminal at Fuerteventura Airport. Jet2.com customers must check in desks 34-66.

Check-In

  • What time will the check-in desk open?

    The check in desk will open 2 hours and 30 minutes before departure.

  • What time will the check-in desk close?

    The check in desk will close strictly 40 minutes before departure.

Special Assistance

  • Which company will provide me with Special Assistance?

    Interserve Facilities Services will provide Special Assistance at Fuerteventura Airport.

  • Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

    Yes. There are designated telephone points located in the car parks.

  • Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

    Any customer with assistance booked should proceed to the check in desk.

At The Airport

  • Can I purchase a fast track ticket through security?

    Unfortunately, Fuerteventura Airport does not offer this service.

  • What are the opening times for the Sales desk?

    The Sales desk will open 2 hours and 30 minutes before departure.

  • I have lost something in the airport/onboard a Jet2.com aircraft. Which telephone number can I call?

    For items lost in the airport you will need to contact the AENA information desk. For items lost onboard please call 0034 928 534 933 or 0034 603 825 930.

  • Is there an airport lounge available? If so, how do I make a booking?

    Unfortunately, Fuerteventura Airport does not offer this service.

  • Travelling with hand baggage only?

    If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.

This information was last updated on 25 May 2016.