Jet2.com is the only UK airline to be awarded Which? ‘Recommended Provider’ status, following success in 2016’s Which? Travel Airlines Survey. The survey is based on the thoughts of 7,500 Which? members, and their real-life experiences of factors such as punctuality, boarding, customer service, cabin environment, food and drink, comfort and value for money.
Thanks to our overall customer score in the survey, we beat our main competitors, alongside a number of national carriers to claim 5th spot in the ranking, up from 10th last year.