Jet2.com
12th February 2020
•
Posted in Announcements
Leading leisure airline Jet2.com has welcomed the jailing of Chloe Haines, an extremely
disruptive passenger whose behaviour led to one of our flights having to be
diverted and the RAF having to scramble two Typhoon fighters to escort the
aircraft.
Ms. Haines was today jailed at
Chelmsford Crown Court for two years for endangering the safety of an aircraft
and assaulting a member of our cabin crew.
Steve
Heapy, CEO of Jet2.com and Jet2holidays has
commented: “We welcome today’s decision and we are pleased to see the courts
taking the issue of disruptive passenger behaviour as seriously as we do. The
safety of our customers and our colleagues is of paramount importance to us and
today’s sentencing sends out a serious warning; there are always consequences
if you act in a disruptive or unsafe fashion onboard an aircraft.
Ms Haines’ behaviour was one of the most serious cases of
disruptive passenger behaviour that we have experienced, and we have banned her
from flying with us for life. Her actions caused distress for customers as well
as our crew, and as a family friendly airline carrying millions of
holidaymakers every year, we simply will not tolerate this on our flights.
It is evident that excessive alcohol consumption was a
contributing factor in this incident. We have been leading the industry to
tackle the issue of drinking to excess in the airport before flying, as well as
the illicit consumption of duty free alcohol on board the aircraft, for some time. As another busy summer approaches, we look
forward to continuing to work with the
Government and our partners across the industry to ensure
that everyone has an enjoyable and comfortable journey without the minority
spoiling it.”