Jet2.com
10th February 2021
•
Posted in Announcements
Due to the ongoing uncertainty and
travel restrictions caused by the Covid-19 pandemic, we have taken the decision
to extend the suspension of flights and holidays up to and including 14th
April 2021.
Where customers yet to travel are
affected by any programme changes, we will automatically cancel their booking
with a full refund. We have received praise from customers, consumer organisations,
media and independent travel agents for our industry-leading and prompt refunding
of over £1bn to customers whose travel plans have been affected by
programme changes during the pandemic.
We know that customers will
remember this approach, and the way we have looked after them will play an
important part in our long-term strategy to continue to grow successfully and
become the UK’s Leading and Best Leisure Travel business.
For customers due to travel from 15th
April onwards, we will provide further updates closer to the time as
appropriate.
There is huge pent-up demand for
our award-winning flights and holidays. With a fantastic choice of popular
sunshine and leisure city destinations available from across our network of UK
bases, customers can take advantage of great deals for Summer 21, Winter 21/22
and Summer 22. Our customers work hard and save hard for their holidays, and we
are very excited to take them away on holiday again.
We would like to thank our valued
customers for their patience and understanding.