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Reviews and Awards

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We're an award-winning airline!

Here at Jet2.com, our shelves are filled with shiny trophies! We've won many prestigious awards over the years and it's all thanks to our friendly customer service, on-time flights and incredible value fares. Find out more about our most recent awards below…

Tripadvisor Travellers' Choice

It was a fantastic five for us at the Tripadvisor Travellers' Choice Awards 2020! For the fourth year running, we won Best Airline – UK and Best Low-Cost Airline – Europe. On top of that, we scooped Best Economy Class – Europe and the Best Airline – Europe award again! And for the third year running, we've been named as one of the Top 10 Airlines of the World, coming fifth in the list.

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Recent Awards

In the press

Jet2 have been extremely resilient this summer, and I very rarely hear of any issues involving the airline or its holiday company. Unlike easyJet, Wizz Air, TUI, British Airways ...

Mon 27 June 2022 - Simon Calder, Twitter

Jet2 are the best performers

Tues 14 June 2022 - The Independent

Jet2 should be credited. They actually have done a great job in making sure their flights have mainly got away on time.”

Fri 10 June 2022 - BBC News

Check-in was completely fine, we got through with Jet2 in about 10 minutes.”

Tues 7 June 2022 - Telegraph & Argus

Jet2 started recruiting much earlier and anticipated the bounceback.”

Fri 3 June 2022 - The Times

Jet2 chief says travel issues ‘will improve’ as staff shortages addressed

Tues 31 May 2022 - Travel Weekly

Below is a breakdown of what Yorkshire based airliner Jet2, which hasn't cancelled any flights, has said

Tues 31 May 2022 - Leeds Live


Real reviews

Helpful and friendly staff who work hard to make passengers feel welcome and relaxed.

The service on board was excellent, we were travelling with our daughter, her husband and their three year old. He was allowed into the cock pit. He loved the experience and we had a lovely time.

Claire travelled from Leeds to Barcelona with her extended family in June 2022​


"Easy hassle-free travel with Jet2... Cheers! :)"

"Always had a great experience with Jet2 - you get what you pay for, we've never been let down by Jet2 yet, and often we've been pleasantly surprised with some added service or other benefit from the staff, usually due to the fact we have 2 young boys in tow :) We believe that everyone should try out Jet2!​"

Rob travelled from Dubrovnik to Manchester with his partner in June 2022​

"Great no delays fantastic ground crew and cabin crew​ Always fly with Jet2.com"

"So much negative news about airports and airlines at the moment but you guys were amazing, check in easy flights slightly delayed but not your fault "

Sue travelled from Leeds to Paphos with her extended family in June 2022​​

"Very easy with great information.​ Really friendly staff, all round a great experience *****"

"Friendly staff and a very informative pilot. Very professional and made our overall experience with Jet2 absolutely fantastic.​"

Craig travelled from Glasgow to Menorca with his partner in June 2022​​​

"The assisted service was outstanding and it really made our holiday knowing that we were in good hands"

"My wife has disability issues and your staff are absolutely fantastic, they allowed her to take her mobility scooter right to the aircraft doors which gave her easy access to the seat ,they then placed the mobility scooter into the hold, the same happen at Malaga airport when we landed and also on the return trip after our trip, absolutely brilliant thank you so much.​"

Christopher travelled from East Midlands to Malaga with his partner in June 2022​

"Totally the best. Loved every minute"

"I've never had any problems with Jet2...they always go above and beyond...so hence the reason I got what I expected...simply perfect...thankyou once again"

Tara travelled from Manchester to Antalya with friends​​

"Brilliant, great friendly staff, great crew especially Lauren ​ We have booked for next year already!!"

"Lovely crew on plane, they are a credit to your company.​ Great to see lots of staff to help people in the airports and fast check in, brilliant."

Sally travelled from Birmingham to Paphos with her partner in June 2022​.

Jet2.com awards

But wait, we’ve won even more awards! Select “Show all awards” below to take a look at the whole lot…

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