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Latest Travel Information

Canary Island Sand Storm Update

Last Updated: Wednesday 26th February 2020, 10:05 GMT

Jet2.com and Jet2holidays continue to monitor the situation in the Canary Islands. Our Operations team are working hard to ensure all flights...

Jet2.com and Jet2holidays continue to monitor the situation in the Canary Islands. Our Operations team are working hard to ensure all flights operate, however, we are experiencing large delays to all flights. We can confirm that no flights will operate to the Canaries on Monday 24th February 2020.

For the most up to date information on your flight, please insert your flight number above and ensure you pay particular attention to your original departure date.

We apologise for any inconvenience caused at this time.

 

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Canaries Flight Number Changes 25th and 26th February 2020

Last Updated: Wednesday 26th February 2020, 10:05 GMT

Due to the flight amendments made to our flying programme, we have been required to adjust some of your flight numbers.

Please search...

Due to the flight amendments made to our flying programme, we have been required to adjust some of your flight numbers.

Please search for your original routing, instead of flight number if your flight has not displayed.

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Latest Flight Status

Last Updated: Wednesday 26th February 2020, 10:05 GMT

To see the status of your flight, please enter your flight number or route in the boxes above.

To see the status of your flight, please enter your flight number or route in the boxes above.

Jet2.com Check-in Location - Geneva Airport

Last Updated: Wednesday 26th February 2020, 10:05 GMT

Jet2.com Check-in Location - Geneva Airport

We wanted to updated you about the check in location...

Jet2.com Check-in Location - Geneva Airport

We wanted to updated you about the check in location for our departures back to the UK from Geneva Airport.

 

Departure Day:

Monday to Friday– All flights check in at Terminal 1

Saturday – All flights check in at Terminal 2

Sunday (Departures BEFORE 16:00) – All flights check in at Terminal 2

Sunday (Departures AFTER 16:00) – All flights check in at Terminal 1

 

At all times - If you have hand luggage only and you have checked in online you may proceed straight to the security check point through to departures.

At all times - If you have pre-booked assistance, please proceed to the business class check in desks situated between desks 50 and 60 located in the main check in hall in Terminal 1 where our friendly team can assist you.

Please ensure that you are aware of what terminal you will be checking in for your flight prior to arriving at the airport.

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Prague Terminal Change

Last Updated: Wednesday 26th February 2020, 10:05 GMT

Jet2.com Prague Terminal Change

We wanted to let you know that from 1st March to 31st August 2020, our check-in area at Prague Airport will be in Terminal 2. All Jet2.com...

Jet2.com Prague Terminal Change

We wanted to let you know that from 1st March to 31st August 2020, our check-in area at Prague Airport will be in Terminal 2. All Jet2.com flights will still depart from and arrive at Terminal 1, which is just a short walk away inside the building. 

 
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Canary Islands Baggage Disruption - 26th February 2020

Last Updated: Wednesday 26th February 2020, 16:10 GMT

Due to the recent disruption caused by the sandstorm in the Canary Islands some baggage may have missed flights inbound to the UK.

If...

Due to the recent disruption caused by the sandstorm in the Canary Islands some baggage may have missed flights inbound to the UK.

If you are missing any baggage, please speak to one of our Customer Helpers in your UK airport, and fill in a Passenger Irregularity Report (PIR), to state that your bag is missing.

 

Jet2.com and Jet2holidays are working on the situation and any bags that have been delayed will be delivered to the address you provide to our Customer Helper as soon as possible.

We thank you for your continued understanding and patience, and apologise for any inconvenience caused at this time.

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