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Travel Insurance

We strongly recommend that you take out sufficient travel insurance for your journey that covers situations such as unscheduled flight diversions or changes to your travel plans due to illness. We also recommend that your travel insurance is valid from the point of booking, as changes to travel plans due to illness that may occur before you travel. You can add our 5* Defaqto-rated travel insurance to your existing booking or you can arrange your own insurance elsewhere. offers travel insurance at If you've purchased a policy from Jet2Insurance on or after 30 June 2022 and need to make a claim, please call AXA on 0204 517 9888 (open Monday-Friday 09:00-17:00 UK time). If you’ve purchased a policy from Jet2Insurance before 30 June 2022 and need to make a claim, please visit If you need any further help, please have your policy number to hand and call Jet2Insurance on 01293 665910 (open Monday-Friday 08:30-18:00 and Saturday 09:00-17:00 UK time).

Please note, an EHIC or GHIC isn't a replacement for travel insurance. It also doesn't cover private medical healthcare (which may be the only option available to you in certain countries), repatriation costs, lost baggage and documents or holiday cancellations. More information can be found here