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UK Airports

• How do I book airport parking?

  For airport parking see the Salzburg Airport website.

• I am being dropped off/picked up at the airport. Is there a drop off point?

  Yes there are drop off/pick up points located at Salzburg Airport.

• Which terminal will my flight depart from? Which hall do I use to check in?

  All Jet2.com flights will depart from Terminal 1 until the end of the season as Terminal 2 is now closed.

Check-In

• What time will the check-in desk open?

  The check in desk will open 2 hours before departure.

• What time will the check-in desk close?

  The check in desk will close strictly 40 minutes before departure.

Special Assistance

• Which company will provide me with Special Assistance?

  The airport authority will provide Special Assistance at Salzburg Airport.

• Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

  Special Assistance terminals are available in the airport car parks to request assistance.

• Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

  For the most up to date information on Special Assistance, please visit the Salzburg Airport website.

At The Airport

• Can I purchase a fast track ticket through security?

  Unfortunately, Salzburg Airport does not offer this service.

• What are the opening times for the Sales desk?

  The sales desk will be open during all normal airport opening hours.

• I have lost something in the airport/onboard a Jet2.com aircraft. Which telephone number can I call?

  +43 662 8580 259

• Is there an airport lounge available? If so, how do I make a booking?

  Unfortunately, Salzburg Airport does not offer this service.

• Travelling with hand baggage only?

  If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.