Belfast International AirportImportant Information and Frequently Asked Questions

Belfast International Airport (BFS)

Airport Road, Belfast, BT29 4AB

Also known as:

Aldergrove Airport

Facilities:

Parking Special Assistance Currency Exchange Airport Lounge

Google Map of Belfast International Airport

Getting There

  • How do I book airport parking?

    Click here for airport parking or call 0871 360 1288

  • I am being dropped off/picked up at the airport. Is there a drop off point?

    Yes, there is a drop-off/pick-up point located at Belfast International Airport.

  • Which terminal will my flight depart from? Which hall do I use to check in?

    There is only one terminal and one check-in hall at Belfast International Airport.

Check-In

  • What time will the check-in desk open?

    The check-in desk will open 2 hours and 40 minutes before departure.

  • Is there a separate queue for online check-in?

    No. We ask all customers, with luggage to drop off, to join one queue for our all destination check in.

  • What time will the check-in desk close?

    The check-in desk will close strictly 40 minutes before departure.

Special Assistance

  • Which company will provide me with Special Assistance?

    OCS provide Special Assistance at Belfast International Airport.

  • Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

    Yes. This is provided by OCS. Telephones are located at the meeting points in the car parks.

  • Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

    Please go to the OCS desk. This is located in the check-in hall. There is only one check-in hall at Belfast International Airport.

  • Approximate Distances from key locations around the airport

Route Distance (approx.)
Car Park to Check-in 115m
Check-in to Boarding Gates 440m
Arrivals to Immigration 340m


At The Airport

  • Can I purchase a fast track ticket through security?

    Yes. This must be purchased from the Belfast International Airport website.

  • What are the opening times for the Sales desk?

    The Sales desk is open 3 hours before departure. Please note, this desk is manned by Swissport and not by Jet2.com staff.

  • I have lost something in the airport/onboard a Jet2.com aircraft. Which telephone number can I call?

    02894484848

  • Is there an airport lounge available? If so, how do I make a booking?

    Yes. This can be purchased from the Belfast International Airport website.

  • Travelling with hand baggage only?

    If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.

This information was last updated on 15 April 2019.