Edinburgh AirportImportant Information and Frequently Asked Questions

Edinburgh Airport (EDI)

Edinburgh, EH12 9DN

Also known as:

Turnhouse Airport

Facilities:

Parking Special Assistance Currency Exchange Airport Lounge

Google Map of Edinburgh Airport

Getting There

  • How do I book airport parking?

    Click here for Airport Parking or call 0844 770 3040

  • I am being dropped off/picked up at the airport. Is there a drop off point?

    Yes, there is a drop off/pick up point under the multi storey car park.

  • Which terminal will my flight depart from? Which hall do I use to check in?

    There is only one terminal and one check-in hall at Edinburgh Airport.

Check-In

  • What time will the check-in desk open?

    The check in desk will open 3 hours before departure.

  • Is there a separate queue for online check-in?

    No. We ask all customers, with luggage to drop off, to join one queue for our all destination check in.

  • What time will the check-in desk close?

    The check in desk will close strictly 40 minutes before departure.

  • Approximate Distances from key locations around the airport

Route Distance (approx.)
Car Park to Check-in Car Parks (ST) 200m
Check-in to Boarding Gates 670m
Arrivals to Baggage Reclaim 485m


Special Assistance

  • Which company will provide me with Special Assistance?

    AMEY provide Special Assistance at Edinburgh Airport.

  • Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

    Yes. There is a pick up/drop off point located in the multi storey car park.

  • Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

    Please go to the reserved seating area located in the main check in hall.

At The Airport

  • Can I purchase a fast track ticket through security?

    Yes. This can be purchased from the fast track ticket machine located inside the airport.

  • What are the opening times for the Sales desk?

    The Sales desk opens at approximately 0345 and closes early evening depending on the flight schedule.

  • I have lost something in the airport/onboard a Jet2.com aircraft. Which telephone number can I call?

    01313443486

  • Is there an airport lounge available? If so, how do I make a booking?

    Yes, this can be purchased via the Edinburgh Airport website.

  • Travelling with hand baggage only?

    If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.

This information was last updated on 25 May 2016.