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UK Airports

• How do I book airport parking?

  For airport parking see the Amsterdam Airport website.

• I am being dropped off/picked up at the airport. Is there a drop off point?

  Yes, there is a drop off/pick up point located at Amsterdam Airport.

• Which terminal will my flight depart from? Which hall do I use to check in?

  All Jet2.com flights depart from Pier H boarding gate located in Departure Hall 3.

Check-In

• What time will the check-in desk open?

  The check in desk will open 2 hours before departure.

• What time will the check-in desk close?

  The check in desk will close strictly 40 minutes before departure.

Special Assistance

• Which company will provide me with Special Assistance?

  Airport Authority provide Special Assistance at Amsterdam Airport.

• Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

  Unfortunately, Amsterdam Airport does not offer this service.

• Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

  Any customer with assistance booked should proceed to the check in desk.

At The Airport

• Can I purchase a fast track ticket through security?

  Yes. This must be purchased from the Amsterdam Airport website.

• What are the opening times for the Sales desk?

  The Sales desk will open 2 hours before departure.

• I have lost something in the airport/onboard a Jet2.com aircraft. Which telephone number can I call?

  0031 683 693 759 or you can e-mail lostandfound@menziesaviation.com

• Is there an airport lounge available? If so, how do I make a booking?

  Yes. This must be booked via the Amsterdam Airport website.

• Travelling with hand baggage only?

  If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.