Frequently Asked Questions

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Carrying and insuring your mobility device

Do I need to take out my own insurance cover?

We will take great care with your device, but has limited liability (approximately £1,100) for carrying electronic mobility devices. For that reason, if your device is worth more than £1,100, please ENSURE YOU HAVE TAKEN OUT SUITABLE INSURANCE that covers any damage to your device whilst travelling. You can find this by doing an internet search for ‘mobility device insurance’.