Frequently Asked Questions

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Travelling with Children & Animals

What is the price of a ticket for an infant?

Infants under the age of 2 years (on the date of departure of the flight concerned) may fly for a small charge of GBP 20 / EUR 29 / CHF 32 / CZK 800 / PLN 120 per flight sector, provided they sit on the knee of a fare paying adult who has responsibility for that infant. Only one infant per adult is permitted to book and travel with The minimum age for an infant to be carried by is 14 days after birth, however, carriage of very young infants is always strictly at our discretion.

Do I receive a luggage allowance for my infant or children?

You do not receive a full luggage allowance for your infant, but you do for any child over the age of 2 for whom you have purchased a seat. For your family's convenience, subject to local conditions, collapsible pushchairs/ buggies may be used up to the aircraft steps/air bridge and can be reclaimed immediately upon disembarkation or at Baggage Reclaim. Collapsible pushchairs/buggies or children's car seats up to a total maximum weight of 10kg (for both items) do not form part of the baggage allowance and may be carried free of charge as checked luggage for any infant or child on the booking. These items will be carried on a limited release basis, subject to space availability on the aircraft - if there is insufficient space, the items will be forwarded on the next available flight. We strongly recommend you have appropriate insurance for these items. Anything over the allocated 10kg will be charged for at the prevailing excess baggage charge.

Car seats and pushchairs

Collapsible pushchairs/buggies, children’s car seats and travel cots up to a total maximum weight of 10kg (for all items) do not form part of the baggage allowance and may be carried free of charge on a limited release basis as checked baggage. If the combined weight is more than 10kg, excess baggage charges will apply. There must be an infant or child on the booking.

Can I check in on-line if I am travelling with an infant?

Yes. If you are travelling with an infant then your party will have the option to complete online check-in.

What age does my infant need to be to travel?

The minimum age of an infant accepted for travel is 14 days after birth.

Can I use our car seat for my infant?

People travelling with infants or very young children (aged 6 months to 24 months and weight 9-18kg) may be able to use their own car type infant seats, subject to its suitability, onboard our aircraft. Car seats must be front facing and of the type that can be properly secured on the aircraft seat by use of the normal aircraft seat lap straps.

Please note that the standard dimensions of our aircraft seats are as follows: Depth 43cm, Width 44cm and Height 70.5cm.

Customers wishing to use their own infant car seats must purchase an aircraft seat which will be charged at the appropriate fare. For safety reasons, a window seat will be allocated wherever possible. Please be advised that with the number and variety of infant car seats available on the market, it is not possible for us to guarantee in advance that any particular seat is suitable for use. In the interests of safety, reserves the right to refuse permission for the use of certain types of car seats on the aircraft or during take off and landing. In these circumstances the infant must be carried on the adults lap (under 2 years) or in a seat using the standard lap belt (2 years and over). Safety is always our first consideration.

Do I have to pay the full ticket price for my children?

All children over the age of 2 are charged the adult ticket price and it is a safety requirement that they occupy their own seat for take off and landing and when the seatbelt sign is displayed.

Can I carry milk/supplies for my baby?

If you are travelling with a baby it is wise to have extra supplies of necessary infant items in your hand baggage, such as infant milk (powdered or liquid form) and nappies. Please be aware that baby milk and foods may be required to be tasted or tested by the responsible adult/airport security.

How old do you have to be to travel unaccompanied? allows persons aged 14 or over to travel alone. Any person under the age of 14 can only travel if accompanied by a person aged 16 years or over who will take full responsibility for them. Special conditions apply to some countries of origin and destination.

Minors travelling without legal guardian or parent(s)

The information below was correct at the time of publication (September 2015) but we advise passengers to ensure they check with the appropriate authorities/country of travel.

Guidance for minors travelling without a legal guardian/parent(s)

Information gained from the EU Website (//

Can expectant mothers fly?

Customers who are pregnant may travel with, but additional conditions may apply depending on the stage and type of the pregnancy, as detailed below:

Type of pregnancy

No restrictions & Fit to Fly not required

Fit to Fly required (signed by doctor or midwife), dated within seven days of departure and 16 days of return date

Travel not permitted

Single pregnancy

Up to 27 weeks (inclusive)

28 – 35 weeks (inclusive)

36 weeks or greater

Multiple pregnancy

Up to 27 weeks (inclusive)

28 – 33 weeks (inclusive)

34 weeks or greater


Fitness to fly certificates must be provided by a Doctor or Midwife on Surgery/Hospital headed paper, alternatively you may wish to download and print our version using the link below. Please ensure that the form is signed and stamped for verification purposes.

Expectant Mother's Fitness to Fly Form

What name do I put in the booking for a baby that has not yet been born?

Book the unborn baby as an infant and put Unborn as the first name and Baby as the surname. Once the baby has been born and has been named, if you call our Call centre, they will change the name free of charge.

Do you allow the carriage of animals in the cabin?

We are pleased to carry registered assistance dogs on all UK domestic flights and international airports where national rules permit. Flights must be booked through our dedicated Assistance Team on +44 (0) 8444 721031 or +44 (0)203 059 8337 if calling from overseas so that appropriate arrangements can be made. Unfortunately we are unable to carry any other animal in the cabin of our aircraft.

Do you allow the carriage of animals in the hold? is unfortunately unable to offer this facility any longer. Any pre-booked and pre-approved carriage of animals will be honoured.