FAQs

Home Page / FAQs

Search our FAQs

Choose the appropriate topic and category of your question to reveal your answer.

1. Choose a topic

2. Choose a category

3. Answer

Are Linked Travel Arrangements financially protected?

Linked Travel Arrangements do not attract the same protection as a package. If you book a Linked Travel Arrangement, we will protect your booking to the extent that the services you have booked cannot be fully performed as a result of our insolvency. In these circumstances you will receive a refund and, only where a flight has been booked with us, repatriation for the services not performed due to our insolvency. Please note that this protection does not extend to providing a refund where other service providers included in the Linked Travel Arrangement become insolvent. Your contract in respect of these additional services will be with the suppliers responsible for those services. We recommend that you ensure that you obtain appropriate travel insurance to ensure that you are covered for the insolvency of any alternative suppliers who are providing other travel services to you.