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We only carry oxygen for emergency use on board our aircraft and are unable to supply oxygen for your personal use in non-emergency situations. If you have a medical condition that requires the use of supplementary oxygen on board, you will need to bring your own supply, which must be preapproved for carriage before you travel.
Please contact our Special Assistance Team to talk about your requirements, as we will need a Medical Information Form (MEDIF) from your treating Doctor before we can give approval.
Please note that liquid oxygen systems are forbidden for carriage on aircraft.
Portable Oxygen Concentrators (POC)
Currently there are only a small number of POCs that have been given clearance for use on board an aircraft. To take any form of oxygen, medical clearance must be obtained. Please contact our Special Assistance Team to talk about your requirements in more detail.
All the essential medications you need for the duration of your journey should be carried in your hand luggage. Essential liquid medication in quantities over 100ml must be certified as authentic by a doctor's letter and must be presented in their original containers. Bottles and packaging may need to be opened by airport security during screening.
If your medical condition requires you to carry syringes, needles, insulin pens, EpiPens and associated medication in the aircraft cabin, you must carry a letter from your doctor confirming this. If injections are required during the flight, they must be self-administered. As security screening at airports is outside the control of Jet2.com, you should talk about a contingency plan with your doctor, so you can travel safely in the unlikely event that the authorities do not allow your equipment to be carried through security.
You must declare that you are carrying needles at check-in, airport security, and to our Cabin Crew when boarding the aircraft.
Miscellaneous Medical Equipment
We will consider all requests to carry medical equipment without charge on a case by case basis, taking into account your individual needs. Carriage of any non-essential medical equipment which exceeds your baggage allowance will be charged for in line with our excess baggage policy.
Carriage of all medical equipment is subject to space and availability on board the aircraft. It is also subject to the provisions for checked and unchecked baggage set out in the Montreal Convention 1999. Please ensure you have appropriate insurance in place to cover you for any eventuality.
We are unable to carry stretchers on board our aircraft.