We Take People on Holiday!
Whether taking a holiday flight with Jet2.com, or Real Package Holidays™ with Jet2holidays, we recognise that this is one of the most important family experiences of the year. We therefore do our very best to ensure each of our customers “has a lovely holiday” that can be both eagerly anticipated and fondly remembered, supported by our core principles of being family friendly, offering value for money and giving great customer service.
Our important flight-only product was enjoyed by 5.37m passengers in the year, a growth of 48% year-on-year, whilst demand for our Real Package Holidays™ continues to grow, as Jet2holidays took 2.50m customers on package holidays, an increase of 45% year-on-year.
During the year, Jet2.com flew a total of 10.38m flight-only and package holiday passengers (one-way passenger sectors), primarily to and from sun, city and ski destinations, an increase of 46% year-on-year.
Average load factors, including from our popular new operating bases at Birmingham and London Stansted airports, increased to 92.2%. Our customer volumes allow us to serve many destinations daily and others several times a week during the spring, summer and autumn months, enabling us to offer a great choice of variable duration holidays at affordable prices.
Our Operational Highlights
Our New Bases
On 30 March 2018, we marked our first anniversary of flights from London Stansted and Birmingham Airports, and to celebrate we offered families whose children shared a first birthday with us a real birthday treat - the chance to win a free holiday or free flights from each base!
It has been quite a first year since our first flights launched from both bases. In that time we have operated more than 6,300 flights to and from London Stansted, flying more than one million passengers. Strong demand from customers and travel agents in London and the South of England has seen us enjoy encouraging growth and in our second year of operation we are flying to 39 fantastic leisure destinations with a fleet of ten based aircraft, with up to 312 weekly flights at peak season. This success has been repeated at Birmingham Airport, where in our first year we operated more than 4,700 flights, flying over 800,000 passengers.
For the financial year ending 31 March 2019, we have launched 13 new routes, flying to 39 fantastic leisure destinations with a fleet of nine based aircraft, as customers across the West Midlands enjoy and respond positively to our award-winning flights and Real Package Holidays™. This investment in aircraft and people means we now employ over 1,000 pilots and cabin crew, engineers and ground operations colleagues across both bases.