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- Booking and Payment Options
- Flight Schedules and Changes
- Check-In and Boarding
- Baggage and Sports Equipment
- Seating and Extra Legroom
- Jet2Carhire
- Security and Identification
- Travelling with Children and Infants
- Assisted Travel and Medical
- Onboard Service and Conduct
- Delays and Disruption
- myJet2
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- Contact Us
Travel Insurance
We strongly recommend that you take out sufficient personal travel insurance for your journey at the time of booking. Among other things, this can cover situations such as changes to your travel plans due to ill health or where your baggage is lost or damaged and the value exceeds our legal liability. You can add our 5* rated travel insurance to your existing Jet2.com booking or you can arrange your own insurance elsewhere. Our top-notch travel insurance is underwritten by Inter Partner Assistance, part of the AXA group so you can book with confidence. Jet2.com offers travel insurance at jet2insurance.com.
If you've purchased a policy from Jet2Insurance and need to make a claim, please visit https://rock.jet2.uk.axa.travel. If you need any further help, please have your policy number to hand and call +44 (0) 204 517 9888 (open Monday – Friday 09:00 – 17:30 UK time).
Please note, an EHIC or GHIC isn't a replacement for travel insurance. It also doesn't cover private medical healthcare (which may be the only option available to you in certain countries), repatriation costs, lost baggage and documents or holiday cancellations. More information can be found here.