Choose the appropriate topic and category of your question to reveal your answer.
1. Choose a topic
2. Choose a category
3. Answer
- Booking and Payment Options
- Flight Schedules and Changes
- Check-In and Boarding
- Baggage and Sports Equipment
- Seating and Extra Legroom
- Jet2Carhire
- Security and Identification
- Travelling with Children and Infants
- Assisted Travel and Medical
- Onboard Service and Conduct
- Delays and Disruption
- myJet2
- Lost Property
- Contact Us
- How do I sign in to myJet2?
- How do I reset my password?
- How do I create a myJet2 account?
- How do I access my shortlists?
- How do I update my email address?
- How often will I receive myJet2 offers?
- If I am a member, can I book a myJet2 offer for someone else?
- Can I merge separate myJet2 accounts together?
- If I’m not receiving myJet2 emails, what should I do?
- What should I do if my name has changed since joining myJet2?
- What myJet2 offers can I expect to receive?
- What are the benefits of myJet2?
How do I reset my password?
On our website:
Select the ‘Account’ button at the top of the homepage, then the ‘Sign in | Create account’ button and enter your email address. On the next screen, select ‘Forgot your password?’ then follow the instructions.
In the app:
Select the ‘Account’ icon at the bottom of your screen then enter your email address. On the next screen, select ‘Forgot your password?’ and follow the instructions.