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- Booking and Payment Options
- Flight Schedules and Changes
- Check-In and Boarding
- Baggage and Sports Equipment
- Seating and Extra Legroom
- Jet2Carhire
- Security and Identification
- Travelling with Children and Infants
- Assisted Travel and Medical
- Onboard Service and Conduct
- Delays and Disruption
- myJet2
- Lost Property
- Contact Us
Child / Infant Equipment
If you're travelling with an infant or child, you can take any two items of equipment per child or infant (collapsible pushchair, car seat/booster seat, baby back carrier or travel cot) in the hold free of charge. And for your convenience, you can take your collapsible pushchair/buggy all the way to the plane steps/air bridge, where we’ll put it in the hold and you can get it back at baggage reclaim. This allowance is per infant or child, and anything exceeding this will be charged for in line with our excess baggage policy, subject to space and availability. Please see the Hold baggage allowance & excess baggage section of these FAQs for more information. This allowance is separate to our free infant baggage allowance, which you can find out more about here.
Travel Cots
You’ll need to check any travel cots into the plane’s hold at the Jet2.com check-in desk.Pushchairs
Collapsible pushchairs/buggies/prams can be carried free of charge, on a limited release basis. No single item can weigh more than 32kg.
For your family’s convenience, and subject to local conditions, collapsible pushchairs/buggies can be used until you reach the plane steps/airbridge. They can be reclaimed immediately when you’re off the plane, subject to local conditions, or at baggage reclaim.
Depending on onboard overhead storage space, collapsible pushchairs that comply with our maximum hand baggage dimensions may be stowed on the plane as part of your hand luggage allowance. While these may be placed in the overhead lockers, they cannot be used during the flight.
Car Seats
You can check in car seats into the hold for free. Alternatively, if your car seat is for a travelling infant aged between 0 and 2 years old and is suitable for use onboard our planes, it can be taken onboard. If you’d like to use your own infant car seat, you must pay for a separate seat onboard the plane, which will be charged at the appropriate fare.
Before paying for a seat onboard, please see the checklist below to make sure your infant car seat meets all the required criteria. For safety reasons, it must:
- Be for an infant aged between 0 and 2 years old.
- Be European standard. This is normally marked with the reference ECE R 44-03 (the numbers 03 can be replaced with a later version 04/05 etc)
- Be able to be secured using only a lap strap. The lap strap must only be used to secure the car seat to the plane seat and mustn’t be installed over the infant.
- Have its manufacturer’s instructions available, that state the car seat is suitable for air travel and can be secured using only a lap strap. Please check these before travelling and have them on hand so cabin crew can check them if necessary.
- Be no wider than 42cm. Please note, our plane seats are 43cm deep, 44cm wide and 70.5cm high.
- Be fitted with a single release-type harness that can’t be easily released by the infant. The harness should at least secure the infant’s lap, chest and shoulders.
- Be placed in a window seat wherever possible.
- Be the only car seat on the row segment onboard.
- Be forward or rear facing.
If you want to use your own infant car seat, you must buy a seat on the plane, which will be charged at the appropriate fare. Due to the variety of infant car seats available, we can’t guarantee in advance that any particular seat is suitable for use onboard. In the interests of safety, Jet2.com reserves the right to refuse permission for the use of certain types of car seats on the plane or during take-off and landing. In these circumstances, the infant must be carried on the adult’s lap.
Infant backpack carriers
Infant backpack carriers weighing less than 32kg can be placed in the hold free of charge as part of our child and infant equipment allowance. Please note that this counts as one of the two items permitted under the allowance. Child and infant equipment can also be carried as your piece of 10kg hand luggage, provided it meets the dimensions of 56cm x 45cm x 25cm.