How do I reset my password?

On our website: 

Select the ‘Account’ button at the top of the homepage, then the ‘Sign in | Create account’ button and enter your email address. On the next screen, select ‘Forgot your password?’ then follow the instructions. 

In the app: 

Select the ‘Account’ icon at the bottom of your screen then enter your email address. On the next screen, select ‘Forgot your password?’ and follow the instructions.