Lyon AirportImportant Information and Frequently Asked Questions

Lyon (LYS)

69125 Colombier-Saugnieu, France

Also known as:

Lyon-Saint Exupéry Airport

Facilities:

Parking Special Assistance Currency Exchange Airport Lounge

Google Map of Lyon airport, france

Getting There

  • How do I book airport parking?

    For airport parking see the Lyon Airport website.

  • I am being dropped off/picked up at the airport. Is there a drop off point?

    Yes, there is a drop off/pick up point located at Lyon Airport.

  • Which terminal will my flight depart from? Which hall do I use to check in?

    All Jet2.com flights depart from Terminal 2.

Check-In

  • What time will the check-in desk open?

    The check in desk will open 2 hours before departure.

  • What time will the check-in desk close?

    The check in desk will close strictly 40 minutes before departure.

Special Assistance

  • Which company will provide me with Special Assistance?

    SAMSIC will provide Special Assistance at Lyon Airport.

  • Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

    Unfortunately, Lyon airport does not offer this service.

  • Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

    Please go to the check-in desk as normal and a member of our check-in team will arrange your assistance.

At The Airport

  • Can I purchase a fast track ticket through security?

    Unfortunately, Lyon airport does not offer this service.

  • What are the opening times for the Sales desk?

    The Sales desk will open 3 hours before departure.

  • I have lost something in the airport/onboard a Jet2.com aircraft. Which telephone number can I call?

    +33 472 228 873.

  • Is there an airport lounge available? If so, how do I make a booking?

    Unfortunately, Lyon airport does not offer this service.

  • Travelling with hand baggage only?

    If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.

This information was last updated on 25 May 2016.