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Large and Special Baggage
We are happy to carry sports equipment, musical instruments and other outsize items such as wedding attire, providing there’s space available on the aircraft. Please ensure you have comprehensive insurance in place for these items, as an airline's liability for loss and damage to baggage is limited. For information on restrictions and instructions relating to Sports Equipment baggage and Special baggage please click here. You’ll also find information relating to Baggage Allowances and Fees here.
You can also contact us for more information on these and other items, as well as to pre-book sports equipment that’s not part of your bookable baggage allowance, or any other item listed within the Sports Equipment and Special Baggage Restrictions and Instructions FAQ which requires our approval for carriage.
Items not forming part of your standard allowance should be pre-booked either when you book your flight online or by contacting us. Because space on board an aircraft is limited, we may not be able to accept these items if they have not been pre-booked before travel.
Any items that exceed your weight allowance will be charged for in line with our excess baggage policy, subject to space and availability. Please see the Baggage Allowance and Fees section of our FAQs for more information.
If you are planning to travel with outsize baggage, please allow extra time for the check-in process. Please also note that freight or cargo items cannot be accepted as passenger baggage.
Mobility Devices and Equipment
Please see the Assisted Travel section of these FAQs for information on the carriage of mobility devices and equipment