Pre-booked parking is not available at Innsbruck Airport.

Drop-off and pick-up is in front of the airport terminal. Taxis can also be found directly outside the arrivals doors.

Innsbruck has a single terminal for all departures and arrivals.

The check in desk will open 2 hours and 30 minutes before departure.

No, Jet2.com does not have a separate queue for customers who have checked in online.

The check-in desk will close strictly 40 minutes before departure.

Special Assistance is performed by the Austrian Red Cross.

Customers can be collected from outside the front of the terminal up on request.

You can go to the Service Desk in the departure hall or to the Check-In Desk.

Unfortunately we have no fast track line in Innsbruck.

Its open from 5:00am to 7:00pm local time.

You can call the Service Desk: +43 512 22525 375 or the lost and found +43 512 22525 327

Yes, the Tyrol lounge is available to all customers, customers can buy an entrance through the website https://www.loungepass.com. Furthermore, entering the Lounge with a valid Priority Pass, a Diners Club Card as well as a Lounge Key add-on to a credit card is possible.

If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.