Terms of Use

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1. Introduction

At Jet2.com and Jet2holidays we are committed to preserving the privacy of our customers and visitors to this website.

www.Jet2holidays.com is operated and maintained by Jet2holidays Limited, and Jet2.com is operated and maintained by Jet2.com Limited. Our Myjet2 account page: https://my.jet2.com is operated and maintained by Jet2.com. ("we", "us" or "our"). The following Terms of Use apply to all visitors to, or users of this website.

We reserve the right to change the contents of this website, including these Terms of Use, at any time without notice by posting such changes on the website. It is your responsibility to familiarise yourself with these terms to ensure that you are aware of any changes. Your use of this website following the posting of any such changes will constitute your acceptance of the revised Terms of Use.

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2. Rights and Restrictions

The copyright and other intellectual property rights in all materials on this website are owned by us (or its licensors).

The trademarks, logos and service marks displayed on this Website ("Marks") belong to us or other third parties. You are not permitted to use these Marks without our prior written consent or such third party which may own the Marks.

You may copy materials published on this website solely for your own personal information and non-commercial use. You may not modify, distribute, publish, transmit, reproduce, store or create derivative works of any material or content on this website. Without prejudice to the foregoing, you are not permitted to use any manual or automated system or software to extract or reutilise any data or information from this website for commercial purposes (“screen scraping”), including without limitation any pricing or scheduling information.

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3. Disclaimer

Care is taken to ensure that the information contained on this website is current and accurate; however, you acknowledge that this is provided for information purposes only and is subject to change at any time. We do not accept responsibility for any errors, inaccuracies or omissions with respect to the information and material on this website.

Whilst we make every effort to ensure this website is available and secure, given the nature of the Internet, we do not guarantee this will always be the case.

We do not guarantee that this website will be uninterrupted or error free, or free from viruses or other harmful components. You are recommended to take all appropriate safeguards before downloading any information or content from this website.

Save as precluded by law, we shall not be liable to you or any person for any loss or damage which may arise from the use or misuse of this website or any of the information or materials on the website. We accept no liability whatsoever under contract, tort or otherwise for any indirect, incidental, special, punitive or consequential loss, damage or expenses (including without limitation any loss of revenue, profits, contracts, anticipated savings, wasted expenditure, data or goodwill).

Nothing in these Terms of Use excludes our liability to you for personal injury or death caused by our negligence.

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4. Third Party Sites

This website includes links to third party web sites. We will not be responsible for the availability, content, information, security or for any products or services available from such third party sites. You should always check the terms and conditions and privacy statements of those third party sites.

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5. General Conditions of Carriage

All bookings made with us via this website are governed by the Jet2.com Terms and Conditions. You must read and accept these conditions prior to making your booking.

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6. Privacy

Any information that we receive from you via this website will be used and held by us in accordance with our Privacy Policy.

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7. myJet2 customer account

You can create a myJet2 account with us, to manage all of your Jet2.com and Jet2holidays bookings in one place. When you choose to set up a “Myjet2 account”, we will ask you to enter an email address and password, and we will create an account for you and we will send you an email to confirm that we have created your account.

We will keep you logged into your account for 90 days, unless you choose to log-out earlier.

Whilst you are logged in, any bookings that you make will be added to your account. You can also add bookings that you have previously made and view those within your account (you will only be able to do this if the email address on the booking matches). If you have chosen to update your personal details within your profile, when you make a new booking, they can be pre-filled for you within future bookings. Although you can change these whilst making a booking, this won’t update any details stored within the account so please do make sure these are up to date when you make a new booking.

Please note, you are responsible for keeping your password safe and for all actions which take place in your account.

We reserve the right to deactivate your account or remove the account functionality at any time – but this will not affect your bookings which you can continue to access via Manage My Booking or via the Contact Centre. If your account is not used for a certain period, we may get in touch with you, to see if you still want to keep your account and then take steps to deactivate it.

If you would like to delete your MyJet2 account, you can do this within the account by logging in, and accessing the personal details section from the account menu, and selecting delete account in the security section at the bottom of the list. You will be asked to provide us with a reason for account deletion, and also requested to validate your email address before asking you to confirm you wish to delete your account. On confirmation of this, you will be logged out of your account, and it will no longer be accessible. Any bookings you have added to your account will still be accessible via the Manage My Booking functionality on our websites but will no longer be linked to your account.

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8. Miscellaneous

8.1 Invalidity

If any of the terms of these Terms of Use are deemed invalid, void or unenforceable for any reason, they will be severed from the rest of these Terms of Use which shall remain unaffected.

8.2 Entire Agreement

These Terms of Use represent the entire understanding between us and you relating to the use of this website and supersede all other statements, representation or warranties (whether written, made by email or oral) made by us. Any rights not expressly granted in these Terms of Use are reserved by us.

8.3 Governing law and jurisdiction

These Terms of Use shall be governed by and construed in accordance with English law. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the English courts.

8.4 Contact Details

Jet2holidays Limited

Registered Company Number: 04472486

Registered office: Low Fare Finder House, Leeds Bradford Airport, Leeds, LS19 7TU.

Jet2.com Limited

Registered Company Number: 02739537

Registered office: Low Fare Finder House, Leeds Bradford Airport, Leeds, LS19 7TU.

Last revised: 9 August 2023

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