Book cheap flights online with Jet2.com

UK Airports

• How do I book airport parking?

  For airport parking see the Tenerife Airport website.

• I am being dropped off/picked up at the airport. Is there a drop off point?

  Yes, there is a drop off/pick up point located at Tenerife Airport.

• Which terminal will my flight depart from? Which hall do I use to check in?

  There is only one terminal at Tenerife Airport.

Check-In

• What time will the check-in desk open?

  The check in desk will open 2 hours and 30 minutes before departure.

• What time will the check-in desk close?

  The check in desk will close strictly 40 minutes before departure.

Special Assistance

• Which company will provide me with Special Assistance?

  Sin Barreras will provide Special Assistance at Tenerife Airport.

• Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

  Yes. There are designated telephone points located in the car parks.

• Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

  Any customer with assistance booked should proceed to the check in desk.

At The Airport

• Can I purchase a fast track ticket through security?

  Yes,on the Tenerife Airport website.

• What are the opening times for the Sales desk?

  The Sales desk will open 2 hours and 30 minutes before departure.

• I have lost something in the airport/onboard a Jet2.com aircraft. Which telephone number can I call?

  If airport, telephone: 922 759 785, email: informaciontfs@aena.es

  If onboard, please contact jet2 customer services.

• Is there an airport lounge available? If so, how do I make a booking?

  Yes. This can be pre booked on the Tenerife Airport website or at the airport on the day.

• Travelling with hand baggage only?

  If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.