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UK Airports

• How do I book airport parking?

  For airport parking see the Dubrovnik Airport website.

• I am being dropped off/picked up at the airport. Is there a drop off point?

  Yes, there is a drop off/pick up point located in front of Terminal B at Dubrovnik Airport.

• Which terminal will my flight depart from? Which hall do I use to check in?

  All Jet2.com flights depart from the main terminal.

Check-In

• What time will the check-in desk open?

  The check in desk will open 2 hours 30 minutes before departure.

• What time will the check-in desk close?

  The check in desk will close strictly 40 minutes before departure.

Special Assistance

• Which company will provide me with Special Assistance?

  Dubrovnik Airport will provide Special Assistance.

• Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

  Unfortunately, Dubrovnik Airport does not offer this service.

• Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

  Any customer with assistance booked should proceed to the Information desk.

At The Airport

• Can I purchase a fast track ticket through security?

  Unfortunately, Dubrovnik Airport does not offer this service.

• What are the opening times for the Sales desk?

  The Sales desk will open approximately 2 hours before departure.

• I have lost something in the airport/onboard a Jet2.com aircraft. Which telephone number can I call?

  00385 20 773 328

• Is there an airport lounge available? If so, how do I make a booking?

  No, unfortunately there is no airport lounge available in Dubrovnik at this time.

• Travelling with hand baggage only?

  If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.