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UK Airports

• How do I book airport parking?

  Parking is paid for at the airport. For airport parking fees see the Thessaloniki Airport website.

• I am being dropped off/picked up at the airport. Is there a drop off point?

  Yes, there is a drop off/pick up point located at Thessaloniki Airport. The drop off point is at departures, for pick up use the Airport car park which is free for the first 20 minutes.

• Which terminal will my flight depart from? Which hall do I use to check in?

  There is only one terminal and one check-in hall at Thessaloniki Airport.

Check-In

• What time will the check-in desk open?

  The check-in desk will open 3 hours before departure.

• What time will the check-in desk close?

  The check-in desk will close strictly 40 minutes before departure.

Special Assistance

• Which company will provide me with Special Assistance?

  Sky Serv provide special assistance at Thessaloniki Airport.

• Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

  Unfortunately, Thessaloniki Airport does not offer this service.

• Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

  Any customer with assistance booked should proceed to the check-in desk.

At The Airport

• Can I purchase a fast track ticket through security?

  Unfortunately, Thessaloniki Airport does not offer this service.

• What are the opening times for the Sales desk?

  The Sales desk will open 3 hours before departure.

• I have lost something in the airport/onboard a Jet2.com aircraft. Which telephone number can I call?

  +30 2310985539 - Swissport Lost & Found office

• Is there an airport lounge available? If so, how do I make a booking?

  Yes, to book the airport lounge please e-mail commercial@swissport.gr.

• Travelling with hand baggage only?

  If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.