I am being dropped off/picked up at the airport. Is there a drop off point?
Yes, there is a drop off/pick up point located at Thessaloniki Airport. The drop off point is at departures, for pick up use the Airport car park which is free for the first 20 minutes.
Which terminal will my flight depart from? Which hall do I use to check in?
Our flights usually depart from Terminal 1, unless the airport operator has exceptionally planned for Terminal 2. Please check the airport departures screens in case of any changes.
Check-in
What time will the check-in desk open?
Check-in will open 2.5hrs before your scheduled time of departure.
What time will the check-in desk close?
The check-in desk will close strictly 40 minutes before departure.
Special Assistance
Which company will provide me with Special Assistance?
Sky Serv provide special assistance at Thessaloniki Airport.
Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?
Unfortunately, Thessaloniki Airport does not offer this service.
Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?
There is help point button in the departures area outside the main Terminal and you can also find the Airport Special Assistance desk inside Terminal 2 - otherwise you can make your way directly to the dedicated check in desk.
At the airport
Can I purchase a fast track ticket through security?
Unfortunately, Thessaloniki Airport does not offer this service.
What are the opening times for the Sales desk?
The Sales desk will open 3 hours before departure.
Is there an airport lounge available? If so, how do I make a booking?
You can book ad hoc lounge access at the Airport. (Skyserv Andronikos Lounge-Boarding Area located in Terminal 2)
Travelling with hand baggage only?
If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.
This information was last updated on 25 May 2021.
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