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Kapitana Mieczysława Medweckiego 1, 32-083 Balice, Poland
John Paul II International Airport
Parking Special Assistance Currency Exchange Airport Lounge
For airport parking see the Krakow Airport website.
All Jet2.com flights depart from the main terminal building. There is only one terminal in Krakow.
The check-in desk will open 2 hours 30 minutes before departure.
The check-in desk will close strictly 40 minutes before departure.
Welcome Airport Services provide Special Assistance at Krakow Airport.
Yes, follow the blue PRM path to a contact point where the PRM service will be able to assist.
Any customer with assistance booked should proceed to the nearest help point located at the train station, multi-storey car park, outdoor carpark, inside the terminal building or Jet2.com check-in desk.
Unfortunately, Krakow Airport does not offer this service.
The sales desk is open between 04:30-22:00 every day.
For items lost in the airport please call 0048 12 639 3695. For items lost onboard please call 0048 12 639 3248.
Yes. This can be booked via the Krakow Airport website or you can call 0048 12 639 3354.
If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security on the first level of the terminal building (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.