Antalya AirportImportant Information and Frequently Asked Questions

Antalya Airport (AYT)

Antalya Havalimanı 2. Dış Hatlar Terminali, 07230 Antalya


Parking Special Assistance Currency Exchange Airport Lounge

Google Map of antalya airport

Getting There

  • How do I book airport parking?

    For airport parking see the Antalya Airport website.

  • Which terminal will my flight depart from? Which hall do I use to check in?

    All flights depart from Terminal 2.


  • What time will the check-in desk open?

    The check in desk will open 2.5 hours before departure.

  • What time will the check-in desk close?

    The check in desk will close strictly 40 minutes before departure.

Special Assistance

  • Which company will provide me with Special Assistance?

    HAVAS provide Special Assistance at Antalya Airport.

  • Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

    Unfortunately, Antalya Airport does not offer this service.

  • Where do I go if I have booked Special Assistance? Where does my Special Assistance begin and end?

    Departing Turkey:

    Any customer with pre-booked assistance should proceed to the main entrance of Terminal 2, where a dedicated call and meeting point is located. Alternatively, customers should proceed to the check-in desks or the Special Assistance information desk, located within the terminal building. The airport Special Assistance team will be able to assist you throughout the airport, up to your aircraft. PRM Team will assist you till the aircraft.

    Arriving into Turkey:

    Customers with pre-booked assistance will be met at the aircraft on arrival and will be assisted to the exit doors of the airport only. Please note, due to local restrictions, the Special Assistance provider cannot assist you further than the airport doors. Any customer with pre-booked assistance will be met at the aircraft door upon arrival. The PRM team will assist you until the exit door of the terminal.

At The Airport

  • Can I purchase a fast track ticket through security?

    Yes. Please call 0090 242 315 1334.

  • What are the opening times for the Sales desk?

    The Sales desk is open 2.5 hours before departure.

  • I have lost something in the airport/onboard a aircraft. Which telephone number can I call?

    0090 242 330 3800 or 0090 242 330 1255.

  • Is there an airport lounge available? If so, how do I make a booking?

    Yes. Please call 0090 242 315 1334.

  • Travelling with hand baggage only?

    All customers must go to the check-in desks to collect a boarding card, home printed documents are not accepted when departing from Turkey.  A local restriction for Antalya means that large items of hand luggage aren’t allowed onboard so you’ll need to check these in, which will be free of charge. You can take a small item onboard with you, such as a handbag, laptop bag or airport purchase, as long as it’s placed under the seat in front of you.

This information was last updated on 22 September 2020.