Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?
Unfortunately, Gran Canaria Airport does not offer this service.
Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?
There are intercoms located inside and outside the terminal to call for the assistance.
Alternatively, go directly to the Jet2.com check-in area, where our friendly team of customer helpers will assist you.
At the airport
Can I purchase a fast track ticket through security?
If you only have hand luggage and your boarding pass, you can proceed to security. If you have only hand luggage but not your boarding pass, you need to go to the Jet2.com check-in desk. If you have hand luggage only alongside a passport that is non-EU, you should go to the Jet2.com sales desk as well. Boarding gates may close up to 30 minutes before your departure.
This information was last updated on 2 April 2019.