Pre-book your airport parking ​here.

There is a free drop-off and pick-up area, which you can use for up to 30 minutes. This is approximately a five-minute walk from the terminal. There is also a premium drop-off and pick-up area which is right outside the terminal but does not offer any free time.

There is only one terminal at Birmingham Airport, And you’ll find our check-in desks in Zone A South Terminal.

The check-in desk will open 3 hours before departure.

No, all customers join the one queue and those with online check-in may be able to use our self service kiosks depending on the size of the party and amount off luggage. Our staff will be on hand to assist and direct customers the right way.

The check-in desk will close strictly 40 minutes before departure.

OCS provide assistance at Birmingham Airport.

Yes, the car parks do have call points for assistance.

The assistance team are located on the ground floor between arrivals and the north check-in hall. Customers may book in with them first for assistance if required or can complete the check-in process first and then book in with the assistance team depending on the customer needs.

For more information, please visit the Birmingham Airport website.

Route	Distance (approx.)
Car Park to Check-in	230m
Check-in to Boarding Gates	250m
Arrivals to Immigration	340m

Yes – it is cheaper to book online in advance.

The Sales Desk is generally open between 03:00-22:00 during March through October, and 06:00-19:00 between November and February.

The Sales Desk will be able to assist with this on 0121 767 1470 or 0121 767 7750.

Pre-book your airport lounge here for a hassle-free start to your holiday.

If you are checked in online you can proceed directly to security and into the departure lounge. If you need to check-in then please proceed to the check-in desks 14-28.