Cologne AirportImportant Information and Frequently Asked Questions

Cologne Airport (CGN)

Flughafen Koln Bonn GmbH | Postfach 98 01 20 |

Also known as:

Konrad-Adenauer-Flughafen

Facilities:

Parking Special Assistance Airport Lounge

Google Map of cologne airport

Getting There

  • How do I book airport parking?

    Click here for airport parking

  • Which terminal will my flight depart from? Which hall do I use to check in?

    All Jet2.com flights operate from Terminal 2.

Check-In

  • What time will the check-in desk open?

    The check in desk will open 2 hours before departure.

  • What time will the check-in desk close?

    The check in desk will close strictly 40 minutes before departure.

Special Assistance

  • Which company will provide me with Special Assistance?

    Red Cross subcontracted by CGN Airport Authorities: BeDRK prm.betreuungsdienst@koeln-bonn-airport.de

  • Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

    Please check the airport website under Parking > services for disabled. Separate parking space for PRM available.

At The Airport

  • Can I purchase a fast track ticket through security?

    No, not at the airport, only for airlines which offer this within their product and have informed the airport.

  • Is there an airport lounge available? If so, how do I make a booking?

    Yes. To book the airport lounge please contact Mrs Hildegard Eichler - hildegard.eichler@koeln-bonn-airport.de or call +49 2203 40 21 52

  • Which terminals do buses and trains to Cologne and Bonn city leave from?

    Buses to Cologne or Bonn City are leaving between terminal 1 and 2, buses for further destinations leaving at the end of terminal 2. In the basement of terminal 2, the railway station is situated.

This information was last updated on 5 December 2018.