Turin AirportImportant Information and Frequently Asked Questions

Turin Airport (TRN)

Torino - Caselle Airport, Strada Aeroporto,12 10072 Caselle Torinese TO, Italy

Facilities:

Parking Special Assistance Currency Exchange Airport Lounge

Getting There

  • How do I book airport parking?

    Through airport web site: http://airportoperations.sagat.trn.it/docs/

  • I am being dropped off/picked up at the airport. Is there a drop off point?

    There is an area called bye and fly (10 mins free)at departure terminal and kiss and ride at arrival area.

  • Which terminal will my flight depart from? Which hall do I use to check in?

    Main terminal

Check-In

  • What time will the check-in desk open?

    The check in desk will open 2.5 hours before departure.

  • What time will the check-in desk close?

    The check in desk will close strictly 40 minutes before departure.

Special Assistance

  • Which company will provide me with Special Assistance?

    SAGAT, Airport Operator

  • Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

    Yes.

  • Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

    There are PRM kiosks for calling assistance

At The Airport

  • Can I purchase a fast track ticket through security?

    Yes. Passengers can buy fast track and lounge access direct at the sales desk

  • What are the opening times for the Sales desk?

    5.00 - 23.00

  • I have lost something in the airport/onboard a Jet2.com aircraft. Which telephone number can I call?

    011.5676478 - oggettismarriti@sagat.trn.it

  • Is there an airport lounge available? If so, how do I make a booking?

    Yes Piemonte Lounge; booking available throught airport website: http://www.aeroportoditorino.it/it/tolive/news-e-servizi/piemonte-lounge

  • Travelling with hand baggage only?

    If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.

This information was last updated on 04 December 2017.