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We have added to our vast award collection, after Jet2.com once again outperformed other short-haul airlines when it comes to customer experience and customer satisfaction - picking up a prestigious British Travel Award in the process.
Beating a number of other airlines, we have been recognised by holidaymakers to be named Best Short-Haul Airline at the annual awards held in London.
Over 400,000 consumers voted for their favourite travel companies between July and September this year, giving their verdicts on airlines, and we are pleased that our VIP customer service has been recognised once again.
This, combined with our family friendly formula, great flight times and friendly low fares, has seen us win a number of other notable accolades including Best Short Haul Airline at this month’s Telegraph Travel Awards, five awards at the 2019 TripAdvisor Travellers’ Choice Awards (Best Airline – UK, Best Airline – Europe, Best Low Cost Airline – Europe, Best Economy Class – Europe and Top 10 Airlines of the World). We have also been awarded Which? Recommended Provider status for the past three years running, and were recently recognised by The Institute of Customer Service for being the best UK airline for delivering excellent customer satisfaction.
As we will operate a fleet of over 110 aircraft from Summer 20, flight-only customers with Jet2.com and package holiday customers with Jet2holidays can choose from holidays of any duration to suit them. This gives them complete flexibility over where and how long they would like to holiday for, as well as being able to enjoy all our award-winning benefits.
Thank you to everyone who continues to vote for us as their favourite short-haul airline!