For airport parking see the Gran Canaria Airport website.

For departures, drop-off is available outside of the terminal. Pick-up directly outside the airport is not possible but there are car parking facilities that can be used.

There is only one terminal at Gran Canaria Airport.

The check in desk will open 2 hours and 30 minutes before departure.

The check in desk will close strictly 40 minutes before departure.

MITIE offers the Special Assistance service. You can book this service through https://www.aena.es/pmr/inicio?lang=en.

Unfortunately, Gran Canaria Airport does not offer this service.

There are intercoms located inside and outside the terminal to call for the assistance. Alternatively, go directly to the Jet2.com check-in area, where our friendly team of customer helpers will assist you.

Yes – it must be purchased from the Gran Canaria Airport website.

The sales desk is open when flights are in operation, and 30 minutes before check-in commences.

For items left at the airport, please email lpaoh@aena.es as no phone number is available. For items left onboard a Jet2.com aircraft, please call Groundforce on 0034 928 579 262 or email lpallxh2@groundforce.aero.

Yes, you can book directly at the VIP Lounge or online at https://www.aena.es/en/gran-canaria/vip-services/vip-lounges/gran-canaria-airport-viplounge.html.

If you only have hand luggage and your boarding pass, you can proceed to security. If you have only hand luggage but not your boarding pass, you need to go to the Jet2.com check-in desk. If you have hand luggage only alongside a passport that is non-EU, you should go to the Jet2.com sales desk as well. Boarding gates may close up to 30 minutes before your departure.