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Reviews and Awards

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We're an award-winning airline!

Here at Jet2.com, our shelves are filled with shiny trophies! We've won many prestigious awards over the years and it's all thanks to our friendly customer service, on-time flights and incredible value fares. Find out more about our most recent awards below…

Tripadvisor Travellers' Choice

It was a fantastic five for us at the Tripadvisor Travellers' Choice Awards 2020! For the fourth year running, we won Best Airline – UK and Best Low-Cost Airline – Europe. On top of that, we scooped Best Economy Class – Europe and the Best Airline – Europe award again! And for the third year running, we've been named as one of the Top 10 Airlines of the World, coming fifth in the list.


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Recent Awards

In the press

Jet2 have been extremely resilient this summer, and I very rarely hear of any issues involving the airline or its holiday company. Unlike easyJet, Wizz Air, TUI, British Airways ...

Mon 27 June 2022 - Simon Calder, Twitter

Jet2 are the best performers

Tues 14 June 2022 - The Independent

Jet2 should be credited. They actually have done a great job in making sure their flights have mainly got away on time.”

Fri 10 June 2022 - BBC News

Check-in was completely fine, we got through with Jet2 in about 10 minutes.”

Tues 7 June 2022 - Telegraph & Argus

Jet2 started recruiting much earlier and anticipated the bounceback.”

Fri 3 June 2022 - The Times

Jet2 chief says travel issues ‘will improve’ as staff shortages addressed

Tues 31 May 2022 - Travel Weekly

Below is a breakdown of what Yorkshire based airliner Jet2, which hasn't cancelled any flights, has said

Tues 31 May 2022 - Leeds Live

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Real reviews

They are my go to airline…

I always have high expectations of Jet2.com and I was not disappointed. They are my go to airline.

Carole travelled from Manchester to Girona with her partner in Aug-22

check-in

"Excellent service at competitive prices…"

"Excellent service at competitive prices, airport staff and cabin crew made sure everything went really smoothly + our captain was a real character."

Philip travelled from Bristol to Funchal with his partner in Sep-22

"Usually travel Jet2 and never been disappointed."

"Usually travel Jet2 and never been disappointed. I expect everything to go well. These flights were smooth, on time and the crew were great in both directions."

Thomas travelled from Leeds-Bradford to Dalaman with his partner in Sep-22

"Everything went so smoothly"

"I thought they were just another budget airline but everything went so smoothly and the plane was very comfortable so I was really surprised"

Elizabeth travelled from Manchester to Pisa with her extended family in Sep-22

"It was so easy and helpful. Everything went like clockwork..."

"It was so easy and helpful. Everything went like clockwork...I placed you in the same category as easy jet, Ryanair and Tui. Overall it was a much better experience "

Geoffrey travelled from London Stansted to Kefalonia with his partner in Sep-22

"I am always confident booking with Jet2.com…"

"I am always confident booking with Jet2.com..their ground staff are always helpful and patient..always sort out any issues quickly. Flight crew are soo welcoming ..helpful with seating and hand luggage ..and I’m always reassured with their safety demos."

Rosemary travelled from Newcastle to Faro with her partner in Sep-22

"The whole flight experience passed off without any problems…"

"The whole flight experience passed off without any problems. Loading and unloading was very smooth and the service by the crew was very good."

Terence travelled from Birmingham to Lanzorate with his partner in Sep-22

"From a booking perspective, the online system is much easier than a number of competitors…"

"From a booking perspective, the online system is much easier than a number of competitors. Each part of the process was clear, with great information available on what each part means. The app is a fantastic addition as it made the process even easier including the check -in process. With a user friendly experience this meant that i was able to book, check in and arrive at Manchester without the usual stress and worry that can normally arise. On arrival to the airport the check in was very simple and quick and even though the air[ort security was a bit haphazard this was nothing to do with Jet2. The plane was clean and comfortable and the hosting staff were wonderfully attentive. This allowed us both to relish arriving in Rome as it was my partner's first time and only added to the positive experience of our time in the eternal city. Thank you so much"

Daniel travelled from Manchester to Rome with his partner in Oct-22

"Absolutely fantastic "

"I thought there would be big queues at the checkin but it was very organised."

Trevor travelled from East-Midlands to Alicante with his partner in Sep-22

"Always a joy to travel!"

"Always a joy to travel! We are official Jet2 converts!"

John travelled from Edinburgh to Alicante with his partner in Sep-22

Jet2.com awards

But wait, we’ve won even more awards! Select “Show all awards” below to take a look at the whole lot…

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