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Announcing our tenth UK base – Bristol Airport

Published: Wed 11 Nov 2020 at 09:02

Updated: Wed 11 Nov 2020 at 10:22

New Routes, Announcements

We are marking another major milestone in our continued success story today, by announcing the launch of flights and holidays from Bristol Airport, which will become our tenth UK base.

We have put an exciting 33 destinations on sale from Bristol Airport today. This includes a fantastic Summer 21 programme, with local holidaymakers able to choose from 29 summer hotspots – including FOUR NEW AND EXCLUSIVE destinations from Bristol Airport (Izmir in Turkey; Kalamata and Lesvos in Greece; and Costa de Almeria in Mainland Spain). With 11 destinations also on sale for Winter 21/22, holidaymakers in the region are offered superb choice and flexibility when it comes to reaching the best sun and ski destinations across Europe, the Canary Islands and the Mediterranean.

In our first summer of operations from Bristol Airport, we will operate up to 56 weekly flights. A fleet of three based aircraft will fly customers to a wide choice of destinations across Mainland Spain, the Canary Islands, the Balearic Islands, Greece, Turkey, Italy, Portugal and Madeira (full list of destinations below). This is a huge programme in our first summer of operations from Bristol Airport, representing 450,000 seats on sale. Our first flights will depart from Bristol Airport on 1st April, with our inaugural flight taking happy holidaymakers to Lanzarote.

Customers can book direct or through an independent travel agent, with our award-winning trade team working in partnership with independent travel agents to given them all the knowledge they need to sell Jet2holidays package holidays and grow their businesses. Independent travel agents can visit to find out more.

As well as booking and travelling on award-winning flights and ATOL protected package holidays from Bristol Airport, customers can now get to experience and enjoy the VIP customer service which has seen us grow and repeatedly win high-profile accolades such as Which? Recommended Provider and TripAdvisor’s Best Airline – UK and Top 10 Airlines of the World.

This VIP customer service includes friendly flight times and a generous 22kg baggage allowance through a flight-only booking with, which saw us win five accolades at the 2020 TripAdvisor Travellers’ Choice® Awards for Airlines; or that very same VIP customer service, in-resort Customer Helpers, transfers, free child places and ATOL protection with the UK’s second largest tour operator, Jet2holidays.

We have continued this customer-first strategy throughout the Coronavirus pandemic, winning praise from customers, consumer organisations, media, and independent travel agents for how we have looked after customers affected by programme changes. This includes and Jet2holidays ranking as the number one and two travel firms for providing refunds, according to a travel refund cancellation survey of more than 77,000 people by (MSE). In addition, was recognised as the only UK airline to promptly provide refunds without significant backlogs, following a review by the UK Civil Aviation Authority (CAA).

In addition to that, customers know they are well looked after when travelling with and Jet2holidays thanks to our programme called ‘Your safety, our priority’ which has resulted in overwhelmingly positive satisfaction scores from customers when it comes to their experiences on holiday this summer. From HEPA filters on aircraft, onboard cleaning and ensuring that everyone wears face masks throughout the flight through to in-resort care, safe transfer journeys and ensuring everything is in place for a healthy and happy holiday, our full pledge to get customers back on holiday can be found at: and

Today’s announcement demonstrates our continued confidence in our product and proposition, and further underlines our long-term ambition to become the leading UK leisure travel business.

Our arrival at Bristol Airport means significant investment for the region. More than 200 NEW JOBS will be created with roles including flight and cabin crew, engineers and ground operations staff. To find out about joining the award-winning team, interested candidates can visit:  

Steve Heapy, CEO of and Jet2holidays said: “This is an incredibly exciting day for and Jet2holidays, as we expand our award-winning flights and holidays to Bristol Airport. We know how much demand there is, because we have been listening to customers and independent travel agents in the region for some time. We are delighted to be bringing them the news that they have been looking forward to, meaning that they can finally enjoy real package holidays from Bristol Airport.”

“The announcement of our tenth UK base reflects our long-term strategy to continue growing our successful business and become the UK’s leading leisure travel business. It also represents a significant investment in the region, including the creation of at least 200 new jobs. As well as this huge economic contribution, this announcement means holidaymakers can look forward to something they have not experienced before from Bristol Airport, which is our award-winning customer service. When it comes to booking and travelling with and Jet2holidays, we know that customers will not only love the 33 fantastic destinations that we have on sale, but once they experience our service, they will quickly understand why organisations such as Which? and Trip Advisor repeatedly praise and award us for the way we treat and look after our customers. We cannot wait to launch operations, and we look forward to taking holidaymakers from Bristol Airport on a package holiday they can trust.”

Dave Lees, CEO, Bristol Airport said: “We are delighted to welcome and Jet2holidays to Bristol Airport.  Never has the time been more important for the region to look to the future in a post-Covid world, and and Jet2holidays have shown the confidence in the strength of the region to open up their tenth UK operating base at Bristol Airport.  This exciting news is a major step towards the future by creating job opportunities, providing significant investment and an increase in the choice of destinations and holidays available to customers in the region.  We will continue to work closely with and Jet2holidays on the strategic partnership and develop further opportunities in the future.” and Jet2holidays’ Summer 21 Programme from Bristol Airport:

Mainland Spain

Costa de AlmeriaNEW ROUTE FOR BRISTOL AIRPORT with weekly Thursday services operating in Summer 21

Girona (Costa Brava) – weekly Saturday services

Reus – up to two weekly services (Monday and Thursday)


Canary Islands

Fuerteventura – up to two weekly services (Tuesday and Saturday)

Gran Canaria - up to two weekly services (Monday and Thursday)

Lanzarote - two weekly services (Thursday and Sunday)

Tenerife – up to three weekly services (Tuesday, Friday and Saturday)

Balearic Islands

Ibiza – up to three weekly services (Tuesday, Thursday and Saturday)

Majorca – up to five weekly services (Monday, Wednesday, Friday, Saturday and Sunday)

Menorca – up to three weekly services (Tuesday, Friday and Saturday)


Faro – up to four weekly services (Monday, Tuesday, Friday and Saturday)

Madeira – weekly Monday services


Naples – weekly Sunday services

Verona - weekly Saturday services

Greece – 12 Greek destinations on sale including:

Corfu – up to two weekly services (Wednesday and Sunday)

Crete (Heraklion) - up to two weekly services (Tuesday and Friday)

Halkidiki – weekly Thursday services

KalamataNEW ROUTE FOR BRISTOL AIRPORT with weekly Wednesday services

Kefalonia – weekly Sunday services

Kos – weekly Thursday services

Lesvos - NEW ROUTE FOR BRISTOL AIRPORT with weekly Sunday services

Preveza - weekly Sunday services

Rhodes – up to two weekly services (Tuesday and Saturday)

Santorini – weekly Wednesday services

Skiathos – up to two weekly services (Wednesday and Sunday)

Zante - up to two weekly services (Monday and Friday)


Antalya – three weekly services (Monday, Wednesday and Friday)

Dalaman – up to four weekly services (Monday, Tuesday, Thursday and Friday)

Izmir - NEW ROUTE FOR BRISTOL AIRPORT with weekly Tuesday services operating and Jet2holidays’ Winter 21/22 Programme from Bristol Airport:

Canary Islands

Fuerteventura – two weekly services (Wednesday and Saturday)

Gran Canaria - two weekly services (Monday and Thursday)

Lanzarote - three weekly services (Tuesday, Thursday and Sunday)

Tenerife – four weekly services (Tuesday, Friday, Saturday and Sunday)


Faro – two weekly services (Monday and Friday)

Madeira – weekly Monday services


Paphos – weekly Sunday services


Antalya – two weekly services (Tuesday and Friday)

Ski services

Geneva – weekly Saturday services

Grenoble - weekly Sunday services

Salzburg – weekly Saturday services

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