Our three-step pledge to get you back in the air
We’re really pleased to welcome you back onboard from 15 July 2020. Things may look and feel a little different these days, but we want to reassure you that you’re in safe hands when you travel with us.
Looking after you every step of the way is what we do best. That’s why we’ll bring you the same industry-leading customer service you know and love, with some extra measures to keep you safe and sound. After all, we’re in this together…
- Our welcome back warranty
You can trust that everything from airport check-in to onboard cleaning is in line with the latest official COVID-19 guidelines. Because your safety is our priority.
- Worry-free guarantee
There’s no need to worry – we’ll only take you to destinations where you don’t have to quarantine, so you can really enjoy your time away.
- With you all the way
It’s our people that make us stand out from the rest. And they’re back in their bright red uniforms, ready and raring to treat you like a VIP and give you the service you deserve.