Your safety, our priority

Home Page / Your safety, our priority

Our pledge to get you back on holiday

We’re counting down the days until we can welcome you back onboard for the holiday you deserve! Things may still look and feel a little different for a while, but we want to reassure you that you’re in safe hands when you travel with us.

Looking after you every step of the way is what we do best. That’s why we’ll bring you the same industry-leading customer service you know and love, with some extra measures to keep you safe and sound.

You can trust that everything from airport check-in to onboard cleaning is in line with the latest official COVID-19 guidelines. It’s our people that make us stand out from the rest and they’re back in their bright red uniforms, ready and raring to treat you like a VIP. After all, we’re in this together…

Important information before you travel

Insure your place in the sun

Choose our 5* travel insurance and you'll get...

1. Cover if Foreign Office (FCDO) travel advice changes because of COVID-19

2. Cancellation and medical cover if you become ill with COVID-19

3. Up to £10m medical cover, £5,000 cancellation and £2,000 baggage cover

Read more



A safe and smooth journey

Flights affected by coronavirus (COVID-19)

If your flight's been affected by the COVID-19 pandemic and you’ve got a question about cancellations or refunds, please visit our Travel Updates page here.

Get the break you deserve

usp logo

Your safety, our priority

Everything from online check-in to onboard cleaning is in line with official guidelines.

Read More
usp logo

Speedy & smooth refunds

We've been praised by consumer experts for the way we deal with refunds, if we have to cancel.

Read More
usp logo

Award-winning flights

We’re a Which? Recommended Provider and Tripadvisor’s Best Airline – UK.

Read More
usp logo

5* travel insurance

Our Defaqto 5* travel insurance includes COVID-19 cover and is available now.

Read More
usp logo

Great-value deals

Don't miss out, get your first-choice flight time, date and destination now!

Search now