Looking after you in the air

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Looking after you in the air...

We’re committed to keeping you safe in the sky while still bringing you our famously friendly service.

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FAQs for in the air

Do I have to wear a face mask on the plane?

What if I’m exempt from wearing a mask?

Do children need to wear a mask?

Can I use the toilets onboard?

How do I keep a safe distance from people on the plane?

Will food and drinks be served and will menus be available?

Will baby bottle and food warming facilities still be available?

How do you keep the planes clean?

Can I pay in cash?

What if I’m worried onboard?

How do I keep my hands clean onboard?

Are there any other health checks I need to be aware of?