Looking after you in the air

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Looking after you in the air...

We’re committed to keeping you safe in the sky while still bringing you our famously friendly service.


FAQs for in the air

Do I have to wear a face mask on the plane?

What if I’m exempt from wearing a mask?

Do children need to wear a mask?

Can I use the toilets onboard?

How do I keep a safe distance from people on the plane?

How do you keep the planes clean?

What if I’m worried onboard?

Will baby bottle and food warming facilities still be available?

Will food and drinks be served and will menus be available?

How do I keep my hands clean on board?