This form is for reimbursements relating to re-routing, refreshments, and accommodation during a delay or cancellation (under EC Regulation 261/2004 as incorporated into UK law), if they were not provided by Jet2.com. Please do not use this form for any other purpose.
You may have already included such items in your compensation claim, however, you will need to complete the below form, quoting your claim reference number (Jet2/XXXXXX).
Our specialist team will review your submission and respond (please note, the amount paid may differ from the amount claimed). All expenses must be supported by a receipt or proof of purchase.
All expenses must be within the scope of the Regulation for welfare during flight disruption. We are not liable for any other expenses, such as further travel arrangements, loss of earnings, car parking, missed events, kennels etc. We suggest you contact your travel insurers for any expenses incurred which are outside the scope of the Regulation.
Passengers aged 13 and under must travel with a guardian aged 16 and over. If the accompanying guardian is travelling on the same flight, on a separate booking, please select Continue. To change your flight, please select Go back.
Specific rules may apply to entry to certain destinations for passengers aged 17 and under who are travelling without their parent or legal guardian. Please check fco.gov.uk for current requirements.