How do I book airport parking?
For airport parking see the Barcelona Airport website.
I am being dropped off/picked up at the airport. Is there a drop off point?
Yes, there is a drop off/pick up point located at Barcelona Airport.
Which terminal will my flight depart from? Which hall do I use to check in?
All Jet2.com customers must check in at Terminal 2B.
Which company will provide me with Special Assistance?
PMR provide Special Assistance at Barcelona Airport.
Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?
Yes. There are designated telephone points located in the car parks.
Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?
Any customer with assistance booked should proceed to the check in desk.
Can I purchase a fast track ticket through security?
Unfortunately, Barcelona Airport does not offer this service in Terminal 2B.
What are the opening times for the Sales desk?
The Sales desk will open 3 hours before departure.
I have lost something in the airport/onboard a Jet2.com aircraft. Which telephone number can I call?
0034 678 700 046
Is there an airport lounge available? If so, how do I make a booking?
Yes. This can be booked at Barcelona Airport.
Travelling with hand baggage only?
If you are travelling with hand baggage only and are in possession of your return boarding card, please proceed straight to level 1 and pass security control (unless your boarding card says otherwise) – please arrive at least 90 minutes before your flight to allow enough time to reach the boarding gate.