Our Face Mask Policy

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Our Face Mask Policy

Our Face Mask Policy

Your safety is our priority, so in line with European Aviation Safety Agency (EASA) guidelines, we’ve created our Face Mask Policy to keep everyone protected while travelling with us.

  1. Face masks must be worn by everyone aged six years and over at all our airports and onboard all our flights, even if you're fully vaccinated.
  2. If you’re unable to wear a mask, you must let us know in advance to be able to travel.
  3. If you fail to wear a face mask without our agreement, you’ll not be allowed to board your flight or transfer.

Our Face Mask Policy

FAQs

FAQs for before you go

When do I need to wear a mask?

What if I’m exempt from wearing a mask?

Do I need to wear a mask overseas?

Your step-by-step guide to wearing a face mask

Now you know all about our Face Mask Policy, make sure you get the right type of mask and wear it correctly. Take a look at our handy guide…

Our face mask policy

Face masks must be worn at the airport and onboard our flights. If you’re unable to wear a mask, you must let us know in advance in order to be allowed to travel by calling our Special Assistance team on 0800 408 5591. If you fail to wear a face mask without our agreement, you’ll not be allowed to board your flight or transfer.

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Important information before you travel