Manchester Airport Information

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We're operating at both Terminal 1 and Terminal 2

From 29 March 2020, all Jet2.com flights to and from Antalya and Majorca (Palma) will operate at Terminal 1 (T1).

Since 1 February 2019, all Jet2.com flights to and from Alicante, Almeria, Barcelona, Bodrum, Izmir, Krakow, Malta, Menorca, Naples, Nice, Pisa, Pula and Verona operate at Terminal 2 (T2).

This is along with all Jet2.com flights to and from Lanzarote, Malaga and Tenerife, which have operated at T2 since 11 April 2018.

We still fly to and from Terminal 1 for all other destinations.


Have a car parking, FastTrack or lounge booking?

There are a number of different companies that you may have pre-booked with for car parking, FastTrack or airport lounges. Please check your email confirmation first to get the contact details of the provider you booked with. The quickest and easiest way to change your booking is to contact them directly.

If you’ve pre-booked car parking, FastTrack passes or a lounge directly with Manchester Airport Group and your flight has changed to Terminal 2, here’s a helpful guide to what you need to do next.

FastTrack

If you’ve booked a FastTrack pass with Manchester Airport, you don’t need to do anything. FastTrack passes will be accepted in Terminal 2 for customers that have changed terminals.

Lounges

If you’ve booked a lounge in Terminal 1 through Manchester Airport directly, please call Manchester Airport, select option 2 and quote ‘Jet2 Lounge’. If the Terminal 2 lounge is available, your booking will be changed. The airport will do all they can to switch your reservation to Terminal 2, but in the unlikely event that there’s no availability, your booking will be refunded in full, including the admin fee.

If you’ve booked a lounge in Terminal 1 through Jet2Extras, we’ll be in touch with you soon to update your booking.

How to contact Manchester Airport

Call centre number 0808 169 7030

Opening times: Mon-Sun 10am-4pm

You can also contact Manchester Airport on live chat, available at the Manchester Airport website’s help pages. Please start the live chat with ‘Jet2’.

How to contact Jet2.com and Jet2holidays

You can call our Pre-Travel Services Team on:

Jet2.com: 0333 300 0042

Jet2holidays: 0333 300 0737

Opening times: Mon-Fri, 8am-9pm, Sat-Sun, 9am-6pm