We’re delighted to again be the only UK airline to have the prestigious Which? Recommended Provider status. This accolade is all the more impressive because it is based on the customer survey scores of almost 8,000 Which? Members. The rankings consider lots of different factors including punctuality, boarding experience, customer service, seat comfort and value for money. Yet again, we were particularly commended for our incredible customer service! Our brand-new Boeing 737-800NG aircraft are making a big impression too, as our cabin environment also got high marks.
Leading the way in customer satisfaction, Jet2.com is the only airline to reach the top 50 in the UK Customer Satisfaction Index! We ranked 45th out of 250 UK companies scored, and we’re really proud to be one of just three firms from the transport sector to make this list.
But wait, we've won even more awards! If you'd like to see out other recent accolades, simply select 'Show all awards'.