Birmingham AirportImportant Information and Frequently Asked Questions

Birmingham Airport (BHX)

B26 3QJ


Parking Special Assistance Currency Exchange Airport Lounge

Google Map of Birmingham Airport UK

Getting There

  • How do I book airport parking?

    Click here for airport parking.

  • I am being dropped off/picked up at the airport. Is there a drop off point?

    Yes, there is a drop off point located outside the terminal. Car parks 1,2 or 3 are recommended for picking up passengers.

  • Which terminal will my flight depart from? Which hall do I use to check in?

    There is only one terminal and one check-in hall at Birmingham Airport.


  • What time will the check-in desk open?

    The check in desk will open 3 hours before departure.

  • Is there a separate queue for online check-in?

    No. We ask all customers, with luggage to drop off, to join one queue for our all destination check in.

  • What time will the check-in desk close?

    The check in desk will close strictly 40 minutes before departure.

Special Assistance

  • Which company will provide me with Special Assistance?

    OCS provide Special Assistance at Birmingham Airport.

  • Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?

    Yes. Help Call points are located in each car park.

  • Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?

    You can either go to the Special assistance help points in each car park – for locations see Birmingham Airport website. Alternatively, once in the terminal the best located special assistance area for check in is just 20 metres from check in desks in the North Check-in area on the ground floor opposite Spar.

At The Airport

  • Can I purchase a fast track ticket through security?

    Yes. This can be purchased from the Birmingham Airport website or from machines in the airport terminal.

  • Is there an airport lounge available? If so, how do I make a booking?

    Yes. This can be purchased via the Birmingham Airport website.

  • Travelling with hand baggage only?

    If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.

This information was last updated on 22 November 2016.