I am being dropped off/picked up at the airport. Is there a drop off point?
Yes, there is a drop-off/pick-up point located at Nice Airport.
Which terminal will my flight depart from? Which hall do I use to check in?
All Jet2.com flights depart from Terminal 1
What time will the check-in desk open?
The check in desk will open 2 hours 30 minutes before departure.
What time will the check-in desk close?
The check in desk will close strictly 40 minutes before departure.
Which company will provide me with Special Assistance?
SAMSIC Passenger Services provide special assistance to customers who require assistance through the airport.
Does the airport offer a meet and greet service (is someone able to meet me in the car park with Special Assistance)?
Yes. There are designated telephone points located in the car parks.
Where do I go if I have booked Special Assistance? Where does my Special Assistance begin?
Any customer with assistance booked should proceed to check in.
At the airport
Can I purchase a fast track ticket through security?
Yes. This must be booked on the Nice Airport website.
What are the opening times for the Sales desk?
The Sales desk will open 2 hours and 30 minutes before departure.
I have lost something in the airport/onboard a Jet2.com aircraft. Which telephone number can I call?
0033 4 898 898 28
Is there an airport lounge available? If so, how do I make a booking?
Yes, this can be booked via the Nice Airport website.
Travelling with hand baggage only?
If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.
This information was last updated on 22 February 2023.